Social Listening

Social Listening: Your launchpad for success

Are You Listening?

Most of the time you are not. Yes, you are not listening to what your audience says. That’s where most of the brands fail when it comes to accomplishing their marketing goals. Most of your audience share their views about brands, product features, trends and more in social media. Precisely, social media brings real-time information about your audiences’ needs and preferences. Listening to these help you pivot your brand experience to align your consumer expectations.

Hire us to become your social listener. With our expertise, you can shape your branding communication. Listen to what you’re trying to say about your product or service and other things that could help you craft your message to them. Leverage our market intelligence to put together campaigns that speak to the customer directly.

Why Social Listening Matters?

Improving Customer Engagement: Listening to your customers will help you communicate with them in a way you want , leading to improved engagement.

Crisis Mitigation: You are more likely to deal with crisis and design your product in accordance with your customers’ needs.

Competitors Tracking: Social media is a wonderful medium to learn what your competitors are doing and the response of your potential audience to it.

Identifying Customers’ Needs & Pain Points: When you know what your customers are talking about, it’s easier to stay updated about your customers needs.

Let’s Monitor Your Brand’s Reputation Across Social Channels

Managing Social Listening Goals: OAB’s Workflow

As a leading social listening agency, OAB takes care of your marketing goals in the most hassle-free manner. Here’s what we do for you.

Market Research

Identifying marketing opportunities is the sole purpose of social listening services. We help you formulate a competitive marketing strategy that is data-driven and aligned to your business goals

Competitor Analysis

OAB offers enhanced social listening services to help you keep up with the newest trends, the tactics of your competitors. You can further use those data-driven insights to identify your shortcoming

Listen To Your Consumers

Discover how consumers really feel about your brand and those of your competitors by listening to them. You can use the information to analyze marketing campaigns and enhance customer service

Online Reputation Management

Even though you have no control over what others say about your brand, you can influence the conversation and help them make a decision. The interpretation of these findings aids in developing an action plan to uphold, enhance, and safeguard your brand’s reputation

Optimize Your Influencer Strategy

You may use social listening to find out who is talking about your business and whether they are a good fit for a collaboration. Influencer strategy necessitates routine study of the emotional impact influencers have on their audience and their efficacy in promoting your brand.

Analytics & Reporting

Monitor and evaluate campaigns and contests using hashtags. Identify the biggest influencers and reach out to them. Keep a check on a news release or your campaign’s virality. Find out who is disseminating information about the brand of your customer.

Let’s Being Your Social Listener

Fill the form and tell us about your requirements

Email info@onlyaboutbrands.com

Call Now! +91-75959-64523